Netscape AD Book w/invisable cliients.

I sent the following to netscape, but to no avail, perhaps you would be so kind as to help.
Using Netscape 4.76, Win 98.
I was at the TigerDirect.com site at the time and was trying to send the url for the merchandise to a fellow tech. I highligthed the url, did a Cnrl C, went to e-mail to cntrl v the url.
All the address envelope details went blank.
Sure has me flumixed.

John

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Subject: Address Book
From: a jb645
To: info@netscape.com

All the individuals in my Netscape Address book have become invisible.
If I choose Properties or edit they are readable but disappear again as soon as I close edit or Properties.
HELP.