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Netscape Communicator and MSN

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5 replies

by bmace

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I have a user that uses Netscape Communicator 4.7 for his browser. He has MSN.com as his home page. When he came in today he couldn't pull it up. He is being redirected to login.passport.com with long string attched to it then gets a message saying it can't bring up the page to contact the system administrator of the site. He has the same problem with Hotmail. Besides these two sites everything else seems to work. We can bring up the sites without a problem using Communicator on another machine.

Also, I can bring up the sites in IE without a problem on his machine.

I have cleared out the history and cache. Also, I moved the cookies for these sites but it still not working.

Any suggestions would be appreciated.

5 replies

by legj1

Make sure you delete the TEMP and TEMP Internet files under his/her profile. Looks like your USER signed up for the PASSPORT but did not complete registration or something. May have to reboot after you clear the temp files. Damn users! Ha. Goodluck!

by ann777

Sounds like Netscape Communicator has lost some file that it need to run properly. Have you tried re-installing the Netscape Navigator 4.77?

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