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New local printer on computerviewable but unaccessable by network users

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5 replies

by richardsond

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I replaced 1 pc and 1 printer on our network. The pc, like the original, is connected to the network via wireless. The local PC can print no problem, but any other PC is unable to print to that printer, even though it shows up in the "add printer" options for network printers. I tried every combination of new and old printer and computer to no avail. When you go to add it, it says that the printer is unavailable or the name was possibly misspelled. Have tried new cables, wireless cards, OS upgrades, drivers thus far. Any suggestions?

5 replies

by wizard-09

Silly question but do you have the printer shared out, is it a network printer with IP address how is the printer setup?

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by shasca

How is the printer connected? USB? USB Hub?Anything show up in Device manager showing hardware issues?

Could you connect it to the other PC and see if it will communicate shared out from there?

You would then know if it is the PC or the printer.

by older mycroft

So the entire network HAS to be configured again from scratch for BOTH the new computer and the new printer.

Just as it was done originally.

by oh smeg

Is when they are not able to be networked. So what is the Make & Model of this printer?

Col

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