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Norton antivirus security alert issue

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9 replies

by siliconwombat 2 views

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Im, running windows xp home ed sp 2
The issue is with Norton antivirus 2003
This has been constantly updated all the time and is u to date regards subscription

Recently it has started popping up with a security alert window. Telling me-

Your computer is at risk in the following areas:

-virus protection is turned off

open your norton product to resolve these issues

I can assure you it is most definitely on and its driving me up the wall appearing every 5 seconds im just about to try and smash this computer!

help please

9 replies

by oz_media

Well you ma ywant to justy OUST NOrton all together.

While Norton is the most popular RETAIL AntiVirus solution, it is also one of the most problematic solutions available. Even when it is running nice, it still slows down the system from it's unresourceful nature.

For a home PC, we've had this converstain ere SO many times, the general concensus is to use AVG AntiVirus. It is free, updates JUST as any other does, offers EXCELLENT scanningor boot, system and email. It is VERY unoctrusive, you never see an error or have it crashing or hanging up other programs,it just sits there and works.

Don't fool yourself into thinking retail options are the best, just look at Windows for that answer!

You can get a copy of AVG FREE Edition here, http://www.grisoft.com

Just run your NOrton Add/Remove programs applet and you can uninstall JUST the AntiVirus posrtion of it and still leave other aspects of the progrtam ou like installed.

Then install and update AVG and you're done!

That's what most users here use at home anyway, I always remove Norton from client PC's and replace it with AVG too, rock solid every time.

You will forever be thanking yourself for doing it.

by curacao_dejavu

If you want to stay with Norton, and you are completly sure that's it's running.
go to control panel, security center, and antivirus.
there is a option somewhere to tell it to ignore that particular setting.

also check out this link:
it does have the information about how the security center (and antivirus detection works) and how it can be fixed.

there is a sublink going to nortons website.

among things do a live update so norton can update it's programs components too.

if nothing else I works (doubfull since all options are documented, upgrade to norton (system works) 2004

Leopold

by siliconwombat

It wasnt a windows alert that was appearing though the alert i was getting gave the option of disabling the windows one so whether it was trying to alert me i dont know. I also tried liveupdate but for some reason it couldnt do a client update which i think was related as it has now successfully updated.

by siliconwombat

tried the support which i found about as useful as .....
I did then give up deleted and reinstalled. For others who find the same problem it appears that nav 03 does save a hidden record of your subscription status so it will be the same on install as it was before. Thanks for your help

by choppit

Have you recently disabled any system services which may be required by NAV?

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