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not receiving mail from a particular recipient

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by seasonboy

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I can send email to a particular recipient and he calls me to to say he recieves mail. he then goes further to ask me if I received his reply but nver do. I don't have problem of receiving email from anyone else except this recipient. i send the mails from 'yahoo' and he uses 'hotmail'. I would be glad if any of you geeks can help.

2 replies

by shaun.russell1

Your post has very little information to go on.

Does the sender get a failed delivery report when replying to you? If so this is the first place to start looking it will tell you why his mail is not reaching you.

Have you set any rules on your Yahoo account that may be mishandling mails sent from this person. Have you checked your Junk Folder?

You could as a test setup another webmail account like a gmail account, send a mail then get him to reply to it to see if it works.

SR

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