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Notes 5.0.11 won't forward, "cannot exec

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by sgt_shultz

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Hi,
My user came to me with this one:
On a certain message, selecting Forward gives the Lotus Notes error: Notes cannot execute the command specified. Other Notes messages forward fine with this user. The user is happy to work around this but would somebody educate me here as to what is going on? the message is from china (relevant??).

5 replies

by sgt_shultz

more data: this message cannot be copied or printed either...copy option grayed out and printing gives 'printer error'

by pezzz

My guess is that the person that sent the message checked the prevent copying box from the delivery options. If that isn't it try refreshing the design of the database from the template.

by sgt_shultz

thanks, i will investigate. forgive me for quibbling but would you elaborate:
1) which mail clients have a 'prevent copy' option.
2) would you expect a design refresh to fix the problem when only one message has the symptoms? (just trying to get afeel for Notes here...thanks!)

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