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office source engine will not enable

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4 replies

by anyamount

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Hi there,
A friend's pc will not load Office apps, Word, Excell, throws up an installer window which subsequently leads to Office Source Engine enable, which cannot find the path...
Cannot install Office SP3, get same error messages which lead to OSE not enabled...

Any suggestions other than clean install of OS?
Cheers
Allan

4 replies

by older mycroft

Apparently this is caused by certain Microsoft Updates that failed to install but the system forgot that and continues to install them.

Microsoft have a little gizmo called a LISTool that uninstalls all the source files.

You then start from a clean slate.

This is the LISTool link:

http://www.microsoft.com/downloads/details.aspx?FamilyID=10FA7AA3-695B-42C3-9045-B812BA0FED3E&displaylang=en

Post back if you need more help.

Good luck. :)

by anyamount

Thanks for that info. I have just had the bright idea of
System Restore, so the other machine is going through its
steps as I write. Hoping I do not have to use your info...
will keep you posted
Allan

by anyamount

Hi Old Mycroft,

OK, System Restore would not create, so downloaded LISTool, but when asked to run it threw error message saying could not find office source engine...

Any ideas?

Cheers for now
Allan

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