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Open Outlook 2000 Attachments Thin/C

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by cjenkins

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We are running Windows 2000 Server, Outlook 2000, Exchange 2000 and Citrix Metafram 1.8 for 2000. Some users are able to open email attachments such as .bmp's and jpg's from within Outlook which then spawns Photo Editor, however about 75% of the users are not able to do this. Users on PC's have no problem. Permissions and Rights look similar. A user will usually get a registration error. Also, I am unable to go into Terminal Services for Windows and re-associate the file type to IE instead of Photo Editor. Any help would be greatly appreciated. Thank You,

2 replies

by brian

It is an issue on the client side. For Win2k machines do the following-
My Computer
Tools
Folder options
File Types
Find Jpeg and highlight it
Press Change Button
Select New Program

In Outlook create a new message and insert a jpeg file, save, close then reopen,Open attachment
It should use new program to open however Icon May not change until reboot

by cjenkins

I tried this from the Thin Client side. Just like at the Server side, the option to change the file type is grayed out.

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