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Opening email generates blank email form

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by eric.brown

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Email client: Exchange 5.0 client or Outlook (various versions) When the user attempts to open any email, a 'new mail' form is generated. Also, when I right click on the file to 'Mark as Read', nothing happens, no matter how many times I do it, it always states 'Mark as Read'; never '...Unread'. What is the problem and how to correct it?

3 replies

by dreamboat

Well, with Outlook 2000, there is always the Detect and Repair under the Help menu.

These are the equivalent of repair, for Outlook 97/98:

Outlook closed.
Start--Run
Type: outlook.exe /regserver and hit enter.
Run Outlook.

Some more command-line switches for up to OL2K:

outlook.exe /cleanfreebusy
outlook.exe /cleanviews
outlook.exe /cleanprofile (2K and probably XP)
outlook.exe /cleanreminders

Good luck!

~Dreamboat

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