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Opening File in Word

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After I startup Word then I select File - Open select the document to open. Click OK. Document comes up but it's all messed up.

If I just go to explorer and double-click on the document it launchs Word and then it looks perfect.

What would be the difference in why it looks fine one way but not the other?

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by gregturner

The file may be in a format Word does not recognize. How was the file saved? Was it a web page you attempted to somehow convert?

Is it an .htm file your trying to view with Word?
More information is needed in order to answer your query.

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