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Organizational Chart & Windows 2000

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Is there a common problem getting the organizational chart program that comes with Office 2000 to run under Windows 2000? I have a user who can't run Org Chart -- gets an error claiming not enough disk space, or memory, which is definitely not the case, I've checked. MS Knowledge base has old workaround for NT 4.0, but it doesn't work in Windows 2000 environment. Thanks!

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by ann777

Find and delete all *.tmp files

Find your Temporary Internet Files folder and delete everything within it.

Defrag your hdd: Start --> Programs --> Accessories --> System Tools --> Disk Defragmenter

Try again. Windows should be managing Virtual Memory. And you should have at least 20 MB of free contiguous hdd space.

Look at MSKB Q224054 for more information.

They also have a file "Microsoft Office 2000 Customizable Alerts file" that you can download from the MS Office Update Web site at the following address:

http://office.microsoft.com/downloads/2000/alerts.aspx

The above file is supposed to be more explicit with Office 2000 error messages ... it may give more details about what is causing the problem on your user's computer.

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