1 reply
by ann777
Find and delete all *.tmp files
Find your Temporary Internet Files folder and delete everything within it.
Defrag your hdd: Start --> Programs --> Accessories --> System Tools --> Disk Defragmenter
Try again. Windows should be managing Virtual Memory. And you should have at least 20 MB of free contiguous hdd space.
Look at MSKB Q224054 for more information.
They also have a file "Microsoft Office 2000 Customizable Alerts file" that you can download from the MS Office Update Web site at the following address:
http://office.microsoft.com/downloads/2000/alerts.aspx
The above file is supposed to be more explicit with Office 2000 error messages ... it may give more details about what is causing the problem on your user's computer.
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