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Outlook 2000 Question

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by spider-man

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One of the assistants here is trying to send out several emails to a group of people at the same time using Outlook 2000. She is sending out what amounts to a form letter, but she wants to be able to send it out so that it autofills in the name of the recipient so that it doesn't look like a form letter. She said she is trying to do this with a mail merge, but is having problems. She always gets an error message.

Any ideas?

7 replies

by dklippert

What's the message? Is she using Word to do the Merge? I assume Exchange and Office 2000.

by spider-man

Yes, it's in Word that she creates the documents. And it is Outlook and Office 2000. She told me that she doesn't get an error message with any specific detail. It merely pops up a small window asking if she wants to send an error report to Microsoft.

by vinnyd

I do this all the time. These are the steps:

1. Open the contact folder that contains the names and e-mail addresses.

2. Using the Ctrl Key and the left mouse button select the contacts that you want to send to (or filter the contact folder).
3. Go to the Outlook menu for Tools Mail Merge

4. Use "Only Selected Contacts", "New Doc" document type "Form Letter", merge to "E-Mail". Put the Subject in the text box that opens. Click OK

5. Now create the document. Use the "Insert MergeField" button to put the Outlook information into the document as a merge field. (Ex: Full Name, First Name, Company Name, etc). When you click the "Insert Merge Field" button you get a list of the outlook fields that are available.

6. Use the "Merge" Button in word or go to the Tools Mail Merge menu (You are on step 3 so click on merge!

7. You will get another dialog box with some options. Just click the "Merge" button

Thats it the e-mails will be sent.

This works just like a normal Mail Merge in Word.

by dklippert

If you'd like,

To turn off error reporting
1.Open System in Control Panel.
2.On the Advanced tab, click Error Reporting.
3.Under Enable error reporting, remove the Windows operating system check box.

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