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Outlook 2000 Synchronization problem

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I have a user who cannot download his Global Address Book. This is the contents of the Synchronization Log:

16:59:37 Synchronizing Mailbox 'Acevski,Z,Zoran,MKD52 R'
16:59:39 Synchronizing Hierarchy
16:59:39 1 folder(s) updated in offline store
16:59:39 Done
16:59:40 Microsoft Exchange offline address book
16:59:40 0X80004005

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