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Outlook 2002 and Outlook 2003

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by jgthompson1

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I am running outlook 2002, but I bought an outlook 2003 copy. I am trying to configure, but I am getting an error message that "outlook must be online". If I uninstall 2003 and reinstall 2002, everything works fine. Is there a known issue with 2003 not working with an existing 2002 setup.

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by tj8

Outlook 2003 has a new file system which may be interfering with your install particularly if you have 'uninstalled' 2003. You can't really uninstall the old .pst files. I had similar problems. I removed all my 2002 files to another directory, then used an upgrade install. Everything finally worked, but the first thing 2003 does is look for updates and downloads which is why you're getting that online message I think. I then imported the old .pst files back in. You can't copy them back in. BTW, I saved my old .pst files by 'inbox' 'address book' contacts 'notes' etc. Then imported them in separately. I hope this helps you. Also, I'm hoping you get this working since it really is quite an upgrade and I'm glad I got it.

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