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Outlook 2002 opens slow on start up

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by j2sin

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Outlook 2002 (xp) running on XP PRO OS.
Outlook opens slow on one user profile. however when logged on to different profile (administrator)it opens normal.

I have tried 3 things.
1.giving user full admin rights
2.reinstall office xp
3.applied service pack1 for office xp

any suggestions would be appriciated. Thanks

1 reply

by lizzy

This sounds like it could be a synchronization issue. Does the user have a .wab or .ost that synchronizes at startup? This would be necessary if the user accesses the account from more than one workstation. Ways to keep the synchronization for this user, but speed it up would be to delete all extraneous e-mails, sync only the inbox or change the sync settings (when, how often, etc.), use folders and organize the mail that's there, and delete deleted items from the deleted folder. If the user only uses the one workstation, make sure that they are using a .pst profile and not the others. Still, clean out extraneous messaages from the account.
HTH

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