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Outlook 2003 blocking content

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3 replies

by shanna

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I have a network user (XP Pro SP1, Office 2003 Std., Outlook 2003 CW setup) logging onto our domain with an active user account & mailbox. Any time he has a message sent to him with embedded HTML content or even a plain text message with an embedded digital disclaimer, that information is stripped out of the message and the message arrives blank.

I have compared his setup to other user's here in the office who receive the identical correspondence which comes through properly, and they are configured identically. All active directory account and mailbox configurations are also identical.

I'm stumped by this one... does anyone have a suggestion as to where to reset this functionality?

All inut is appreciated.

Shaun.

3 replies

by ltop

Found under MS Exchange 2003 features

Inbound recipient filtering. Reduce unsolicited junk e-mail messages by filtering inbound messages based on the recipient. Messages that are addressed to users who are not found, or to whom the sender does not have the permissions to send, are rejected. This applies only to messages sent by anonymously authenticated users.
?

Privacy protection in Outlook and Outlook Web Access. By default, content from outside your network is blocked in Outlook 2003 and Outlook Web Access. This feature helps prevent spammers from identifying valid e-mail addresses through links to external content. You can, however, override this feature to view external content.

Maybe a search under Exchange 2003 Help files on your server for "Inbound recipient filtering" or "Privacy protection in Outlook".

let us know how u get on

cheers

by shanna

The issue has now been resolved, Ltop... thanks for the input.

It turns out that the problem was related to the "Automatic Download Settings" in Outlook were somehow blocking the content from being displayed. I tggled the settings off and then back on to troubleshoot the issue and PRESTO!... the situation has been resolved.

Sorry I can't award you the points... but thanks for trying to help.

Take care... Shaun.

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