Software

Ask something
Question Locked

Outlook 2003 Problem

0 helpful
3 replies

by pchitundu

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Every time i open microsoft outlook 2003 it comes up with the message - The data file "Personal Folder" was not closed properly.The file is being checked for problems.

After the file has been checked, you can't do anything with it(outlook) jst freezes. When you close it and restart the application again it tells you the same thing and goes through the same process again.What could the cause of this problem?Please advise.

3 replies

by scott_heath

Go into your mail profile and remove the PST and add a new one for delivery of your mail. OPen Outlook ans see if it works.

Find scanpst.exe on your PC and start it up. It will allow you to select the bad PST and attempt to fix it. BTW, is the PST over 2GB? If it not a unicode PST than 2GB is the limit. YOu may have to download a pst truncate utility from MS to clean out some of the file. You will lose some random email, but ti's better than nothing.

by w2ktechman

scanpst first.
Also this can happen if you do not close Outlook properly, or if Outlook does not shut down properly when exiting it. In this case, after the scanpst, open Outlook and run "detect and repair".

Reboot afterwards (for good measure) and open Outlook again. Does the problem persist?

This discussion is closed to new replies.