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Outlook 2003 resource scheduling acting odd

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4 replies

by karmstrong

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We have an Exchange 2003 environment with Outlook 2003 clients. With conference rooms set up as mail accounts.

When a meeting is scheduled from the person requesting the meeting, inviting the conference room as an attendee, the meeting shows up in the user's calendar, but not in the conference room's calendar. However, if a user schedules the meeting from the conference room's calendar, and invites themselves, the meeting shows up in the user's and the conference room's calendar. Is this just a weird design flaw or is there an issue with the conference room's mail configuration?

4 replies

by thumbsup2

If it's not, you may need to log into the conference room account and accept the invitations.

by karmstrong

Do I need to set that up in Outlook on the meeting room resource (set up an Outlook profile for the resource and then set the option to auto accept), or is that something I can set up in Exchange? I didn't set this up myself, I'm coming in on this after someone else created the resources.

by thumbsup2

Using Outlook, log into the resource (conference room) account. Then, go to Tools --> Options --> Calendar Options --> Resource Scheduling and put a check in all 3 of the boxs to Auto-Accept all meeting requests and Auto-Decline conflicting stuff. Depending on your situation, you may also need to set the Permissions.

Once set in Outlook, it should 'stick' in the server.

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