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Outlook 2003 send/receive problems

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by pthompson44

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I recently upgraded to Office 2003, Outlook works randomly. It gives error messages that an unknown error has occured and also the timed out error message. All configurations for e-mail are correct and my connections i fine. Firewall is not preventing access to interent. Is there something I am missing? Outlook especially does not send e-mails that have attachments. Any ideas how to fix this?

12 replies

by hal 9000

Then create a new account where the old one was and that should cure the problem till it starts to happen again.

That's something that I've found very common with Outlook and Outlook Express the inability to keep the correct Settings and the constant need to renew them. Just remember to delete the Account Settings in the User Profile in Outlook and not the entire Account as you'll loose any stored E-Mail if you just delete the Account through the Account Settings and recreate it things should work for some time.

Col

by pthompson44

Thanks so much for your reply! I originally started removing the account and then putting all the settings back in as you suggested. This worked a couple of times, but it does not seem to work now. It is as if it is getting stuck. When I am sending a plain e-mail with no attachment it will not send unless something is being received and when the e-mail has an attachment it just processes until it times out. Any other suggestions? Thanks again.

by tig2

If you are on an Exchange server, you should contact your corporate mail folk and explain the problem.

Consider some alternatives to Outlook just now. Create a gmail account (if you need an invitation, email me... ish... I will be happy to send you one). Now you can send and receive email through the web. May not be the best solution but could be workable.

Go through your email and toss anything that you do not need to save. Be ruthless.

Save your Outlook folders as a .pst file to the desktop.

Un-install and re-install Outlook - assuming you are a home user. Go back to your original Outlook if you can.

You should be able to direct Outlook to your .pst files.

It is way late and I am likely to have missed a step or twelve but it appears that your upgrade hosed things. Back out if you can.

Good luck!

by hal 9000

What is this computer actually doing is it part of a Network or a stand alone unit?

If it's a stand alone what AV Product do you have running and how did you go about upgrading to Office 2003 and from what?

Have you tried changing the amount of time that the application runs before it times out and the Incoming Port POP 3 from Port 110 to Port 9999?

That may make a difference. Also how many Mail Accounts are you picking mail up from in this particular case?

Col

by pthompson44

I am using a stand alone system, no network. Also, I am not using Exchange. I have tried changing the run time, it just seems to take longer to get the error message. I have not tried changing the port. I have 3 e-mail accounts set up to download into Outlook. This evening- after changing NOTHING, I was able to send out e-mail with attachment as long as I opened the e-mail and sent it individually. Strange. I actually had to reformat the computer after spending endless hours on the phone with tech dept. After reformatting, I loaded the full version of Office Professional 2003. So far, Outlook has been the only issue.

Thanks for all your help.

by hal 9000

And this is a clean install I would be looking at a Anti-Virus Program causing the problem. These quite often cause the system not to send E-Mail as they are blocking the send Port.

Getting the E-Mail from 4 different Accounts shouldn't hurt anything as I'm collecting incoming e-mail from 6 different accounts just remember to set the outgoing POP 3 Server to your Main ISP's POP3 Server, so all the accounts should have different incoming E-Mail POP 3 Servers and the same outgoing POP3 Server which is your current ISP's Mail Server.

Col

by akayani1

I see the same issue here after updating to the SP3 for Office 2003. Send and receive button just does nothing.

It's a bit of a pest but I poll the server for new messages every 5 minutes so I'm still getting all the mail.

Needless to say I'm looking at what might be wrong.

Yani

by gary

I've seen Outlook do weird things because of a corrupt profile. I'd seen the Send/Receive button disappear because of this. Have you entirely deleted and recreated your mail profile? (Close Outlook and do so from Control Panel, Mail; then re-add your e-mail accounts).

My Outlook 2007 is doing something weird on send; frequently it says it is sending 8 messages when I only have 1 or 2 in the Outbox (and it's not read receipts, either.). This 8 number keeps coming up...
Anybody else seen similar.

I'm finding that 2007 on VISTA (this is the only place I'm using Office 07) is plain flaky! Every day or two, I'm seeing something different and closing & re-opening Outlook or re-booting resolves. Some reoccurring issues include: Inability to open contacts and attachments. FLAKY!

by dbressler

For the last 3 months, I've been having Outlook 2003 issues with Sending and Receiving. This is only after I upgraded to Outlook 2003. When I perform a Send/Receive, I get the following errors:

Task - Dan's Mail - Receiving reported error (0x800CCC0F): The connection to the server was interrupted. If the problem continues, contact your server administrator or ISP. The server responded: +OK 48335 octets

and

Task - Julie's Mail - Receiving reported error (0x800CCC90): Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or ISP.

I've looked up the error codes on the web, tried several solutions, but the problem persists. The only way I can get my Send/Receive to work is to download the HEADERS ONLY first... go through the headers and delete the ones that I don't want (junk mail or SPAM) then do a normal Send/Receive. The headers I marked for deletion simply disappear and the other messages come in fine.

I have the CA Security Center and Anti-Spam application installed. It used to work fine. Then all of a sudden, BOOM! I have to spend over 10 minutes fiddling with Outlook to get my e-mail.

Any ideas??

by chrisganderampy

I have outlook 2003 using outlook connector to ONE Hotmail account (Premium) and not only does it lock up completely when send/receive (ie the window will freeze) but it will frequently lose connection and go into offline mode but ALWAYS spends forever doing a sent items download. It has also lost ALL my addresses. So where did they all go? I back up every day but where to find them? I don't have an exchange server

by apackard

Recently I have been encountering similar errors. I have only begun the process of troubleshooting and eliminating potential culprits.

My errors began about 1.5 months ago. After considerable thought, I realized that around that same time I happened to install Firefox onto my system.

Try closing all instances of Firefox on your system and see if you still encounter these Ox*00CCC0F errors. As of yet, I no longer encounter this error when I have completely closed Firefox.

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