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outlook 2007 outbox stuck

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10 replies

by glord

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1st, we use a 3rd party for our email along with outlook 2007. A user attempted to send large file and it is stuck in the outbox. Our service said the email had not reached then. It was first sent using 2003, so I upgraded to 2007. Still no response using delete.

10 replies

by Former member

Outlook 2007 will (can) only handle 10mb files of email, if it is any more then it does not get sent.
So can you check on the size of the email file in question?.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

by glord

I know it is too big to bve sent. I need to find out how to get rid of it. The file is residing in the OUTBOX in OUTOOOK.

by Member 30115716

One trick you may want to try is to tell Outlook to work Offline (File - Work Offline), then go to the Outbox and either delete or move the message to a different location (at 8GB, I'd seriously opt to delete it).

Once you've done so, switch off the Work Offline option and you should be able to resume to your normal operations.

Hope this helps you out

by glord

Everytime I try to delete it I get a message the file is already being sent. But it's not going anywhere. Is there a way to "Fool" Outlook so that it does no recgonize this status so I can delete it?

by Member 30115716

You should be able, by going to the bottom right corner, to tell Outlook to stop the sending.

This may take a bit of time to pass. Then switch to Work Offline and it should let you delete or move the file

by the scummy one

try rebooting, and unplugging the LAN line going into the computer. Open Outlook, with no network it cannot send.
then delete it

by glord

The attached file is actually about 1gb. I've ried everything and still cannot delete rhis file. When try to open it I get a message the file is in the process of being sent. It will not be moved or deleted, either in offline mode or not. What if I were to uninstall the app and reinstall it? Let me know what you think? Thanks

by abaidryk

All dears
if u r on your network please disable your network card/ network connection and then delete your mail from out box.
now it can be easily deleted.

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