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Outlook 2k msg. is there but not there

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6 replies

by highlander718

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Just another weird one, maybe some of you saw this happening. User tells me he got a message print it out, than message disapears from Inbox. I checked, it's not there, nor in any other folder. User gets another message, see it, half an hour later message is not in Inbox. Now, all this only happens accidentaly, and no, user does not delete or playing games, I do a advanced search for "sender" and "subject contains", HERE IT IS message is found in Inbox but it's not showing up on the main screen.

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6 replies

by lmayeda

I'm interested in the answer because one of my users claim that she has seen a few messages come into her INBOX and go directly to the DELETE box. There are no mail rules to do this. Other messages from the same sender are received correctly. Messages going to the DELETE box is not limited to a particular email sender. My ISP says that sometimes, when a user has a large INBOX file with tons of little messages, this can occur. I don't understand the why of it.

by pahosler

right click on the folder or inbox if that is where the problem is occuring. click on properties then the autoarchive tab. check your users settings there. also the sender can set an expiration date on an email and even send it if that date/time has already passed. so basically make sure expired mail is not being deleted automatically.

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