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by jgipson

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I have a client that is receiving old email that he has deleted and is not receiving any new mail. Every time that he opens outlook, his deleted mail shows up as new mail. He is using AOL as his ISP and is then using Outlook to get his mail using the appropriate IP of the POP3 server. Any suggestions?

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by curacao_dejavu

yes,

Check in the settings of outlook. There is a setting named "leave copy of messages on the server". Therefore when you delete the emails from outlook, and he connects back it will retrieve the emails.
Uncheck that option , receive the emails, and then now when you delete the emails it won't retrieve the old emails again.

success Leopold

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