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Outlook deleted items

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3 replies

by wml

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When i am connected to the server and i try to empty my deleted items the system always hangs and will not delete multiple items from the deleted items folder. I can however permenantly delete one at a time.
This Q has been posted before by mndthegap1 who closed it without accepting any answers - if you're out there still mndthegap1, did you resolve it - I'd like to know how. Could it be an Outlook bug as it only affects the Deleted items folder.

3 replies

by lez

I had a similiar problem caused by a corrupted email. What I did was to select a month of mails at a time and try to delete them manually. When I hit a stage where the items couldn't delete, I isolated them one at a time. Divide and conquer.

Now,in my case, I was lucky it was a pst file. I just moved all mails to a new pst. If it's on your server inbox, you may need to export the user's entire mailbox and re-import it back.

If you have not done this before, create a dummy account to playaround with first.

by wml

I removed and reinstalled Outlook which worked for this pc. Thanks anyway.

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