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Outlook Express and Printing Problems

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6 replies

by nfsales

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We use outlook express in our company. All but two of our computers are able to print out the email. The two that cannot print email have the print option greyed out. I have tried everything I can think of to correct this problem. Has anyone had a problem similar to this one and if so how did they correct it?

6 replies

by jaley

What have you done so far to correct the problem? Have you tried reinstalling the application? Tell me what you have tried so far, and I can better assist you.

JPA

by nfsales

I reinstalled IE and outlook express on those two computers. They have their own printers and do not share one. They are able to print with all other applications without any problems. I made sure that the printer they are using was set up ok.

by james_randy

The users of the Outlook Express that won't print are using Outlook Express 4.0, and the upgraded their Internet Explorer to version 5.5

Upgrade Outlook Express to 5.0 and your problem will go away.

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