Software

Ask something
Discussion Locked

Outlook Express-Dble Msg Rec'd,Can't Dlt

0 helpful
3 replies

by wbecker

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Using Outlook Express version 4.72.31101 all messages are received in duplicate and none of them can be deleted. When trying to delete them a box shows stating "The selected messages could lnot be deleted. An error has coccurred."
When the Deleted Items folder is opened no messages come up and and a box shows stating "outlook Express could not be started". How do I cure these problems?

3 replies

by ann777

I don't have Outlook Express, but I suggest that you look up in the help section "Compact folders" and follow that procedure.

Compacting folders check and resets pointers to mail contents. It will resolve your problem.

Most of the time, when you cannot delete a message, it is because it has already been deleted. If anything happens to interrupt that deletion, the pointers never get written back to reflect the updates.

by shanghai sam

Compacting folders has no relation to my problem. Nevertheless, I tried your suggestion with no beneficial effect.

This discussion is closed to new replies.