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Outlook express error displaying message

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3 replies

by ngunity

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Users outlook express is erroring with:
"Outlook express encountered an error while displaying this message. Outlook
cannot display this message because it has not been downloaded." When trying to preview/ open a given msg. It isn't possible to fwd the msg.

The user's on Windows NT workstation, downloading mail with POP. This problem only occurred for a few messages from a given day, all msgs before and since have been fine.

Checking for the mail again is futile as the msgs have alreadydownloaded from her box to her computer, when trying to send/receive once it prompted "Insufficient space to download", there is enough space on the disk

I don't need ideas to solve the problem as the msgs were not needed and so there's no fix needed. I would like to know if anyone else has seen and or solved this?

3 replies

by dmiles

This revolves around the Internet Message Access Protocol (IMAP)email accoount,and the connection to the account is dropped,could be an overload,because it will give a low memory or low disk space
Resolved by re-connecting to the IMAP e-mail account

by ngunity

I thought it sounded like an IMAP issue too but IMAP is not setup under Accounts, it is a pop account that is in place, no others.

the messages are no longer residing on the users account on the server end either, which also points to the unlikelihood that IMAP was used to download them.

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