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Outlook files disappeared

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by nandor

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Hi,

After rebooting my laptop (Win98 on Toshiba Tecra,) after a crash, Outlook98 can not find the pst file or the personal address book. I searched the disk, and the files disappeared. I have no other problems, all the other applications seem to work ok. Any recommendations?

Regards,
Nandor

4 replies

by ann777

You searched the drive for *.pst and did not find it? How about searching the disk for filename.* (not pst). Although it should still be filename.pst it might have been changed to a temporary file somehow.

If you know the path of where the pst file was, you might be able to recover the deleted file with a "undelete" utility program (you can find these at www.download.com and download one to a floppy and run it from the floppy to search the c:\path\ for deleted files). You may be able to recover it that way if nothing else has since overwritten any part of the sectors on the hard disk drive that the pst file used to occupy.

Good luck.

by nandor

There was no *.pst file on the disk, and the undelete utilities could not find it either. I spoke with a data recovery company, and they told me that their lowest success rates are in Outlook file recoveries.

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