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Outlook Import/Export

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When trying to use the Outlook Import/Export feature to Import an Excel Spreadsheet(or anything for that matter)I get the error:

"Microsoft Outlook cannot start the Import/Export engine. An error occured and this feature is no longer functioning properly. Please contact your system administrator."

Well guess what? I am the system admin.!!!

I have tried Microsoft's reccomended remedy of renaming Mapi32.dll, Mapivm32.dll, Mapistub.dll, Extend.dat, and Outcmd.dat, then runing the Repair Office utility. I have also done a full uninstall/reinstall. Neither of these worked.

9 replies

by bishopca

In order to import an excel 97 spreadsheet you must name the ranges of data so that outlook can organize it. Can you confirm that the excel spreadsheet has the ranges named?

by kmerrillt

Which version outlook are you using and what default browser are you using? Also, have you tried reinstalling Office?

by tracerex

Outlook 2000, yes if you read the question you'll see that I have reinstalled Office.

by maxwell edison

You may receive this message if all of the following conditions are true:

You created a transform by using the Custom Installation Wizard.

and

You did not specifically set the Microsoft Outlook for Windows feature or the Importers and Exporters feature to Run all from My Computer.

and

You installed Office by using this transform.

There are hidden child features of the Importers and Exporters feature that default to the Installed on First Use state. Unless you set either the Microsoft Outlook for Windows feature or the Importers and Exporters feature to Run all from My Computer, these hidden features remain at their default installation state.

WORKAROUND
To work around this problem, use one of the following methods as appropriate.

If You Have Not Installed Office:

If you have not installed Office, you may want to install Outlook so that you never encounter this issue. In this case, you need to create a new transform or modify an existing one.

Start the CIW.

If you want to use your existing transform, select the Open an existing MST file option in the Open the MST File dialog box. Then click Browse to locate and select your .mst file. Otherwise, select the Do not open an existing MST file option.

Click Next in the Open the MST File dialog box.

When you get to the Set Feature Installation States dialog box, click the plus sign next to Microsoft Outlook for Windows to expand it.

Click the icon next to the Importers and Exporters feature, and then click Run all from My Computer.

This sets the hidden child features to Run all from My Computer.

Apply any other changes you want to your transform. When you finish configuring your transform, click Finish.

Note the Setup command line in the last dialog box of the CIW and click Exit.

Run Setup using the transform you just created.

(continued in comments)

by maxwell edison

.
.
If You Already Installed Office:

If you already installed Office and you are experiencing this problem, you can use the Custom Maintenance Wizard (CMW) to update the existing installation.

Start the Custom Maintenance Wizard.

Open the .msi file used to install your Office product. In the Open the MSI File dialog box, click Browse to locate and select the .msi file for the Office product you want to update. For example, the .msi file for Office 2000 Premium is Data1.msi. Click Next.

Select Do not open an existing CMW file (the default setting) and click Next.

In the next step, Select the CMW File to Save , specify the name you want to use for your .cmw file. Click Next.

In the next step, Set Feature InstallationStates , click the plus sign next to the Microsoft Outlook for Windows feature to expand it.

Click the icon next to the Importers and Exporters feature, and then click Run all from My Computer.

Click Next or Finish . When you click Finish , your .cmw file is created with all of your settings, and the final dialog box displays a sample command line to run the Custom Maintenance Wizard with the .cmw file. The sample command line uses the /C, /Q, and /L switches; however, only the /C switch is required to apply a .cmw file to your Office installation.

Apply the .cmw file you just created to your existing Office installation. For example, your command line to do this may be similar to:
\\server\share\Maintwiz.exe /c \\server\share\Outlookfix.cmw

See the following link for the article:

http://support.microsoft.com/support/kb/articles/q246/6/69.asp

(REMOVE SPACES from the pasted URL.)

Maxwell

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