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Outlook Mobile Access(OMA)

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by amit.puthran

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Hi,

I have a question on oma, we have an exchange 2003(enterprise edition) running and trying to set up oma for a user having a treo palm with a cingular account.

I set up the oma from exchange system manager, gave the domain for cingular, but it doesnt connect from the user's palm. I get a error on the palm: "0006 http://1.1.500".

Anyone has any recommendations!

Thanks,

Amit Puthran.

1 reply

by omnicef

1. Confirm that the virtual directory Microsoft-Server-ActiveSync in IIS has
Integrated Authentication and Basic Authentication checked.
2. Create a new user with a new mailbox. Confirm this account is working
properly by logging on to it via OWA and send a test email.
3. If number 2 is successfull try and use this new account on your Treo to
see if the sync works.
4. If number 3 is successfull consider backuping up the mailbox in question
and deleting it from Exchange. Ensure the mailbox is gone by running the
Cleanup agent via ESM and purging the mailbox.
5. Once you confirm the mailbox is deleted, recreate it and sync it with
your Treo.

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