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Outlook replies with blank email

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5 replies

by thomas.mccann

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I have a problem with Outlook 2003 replying with blank emails. Outlook 2003 is my email client. Here is the scenario.
1) I send email from my home PC to person X
2) Person X replies to the original email
3) Person X receives a blank email in response to theirs. The body is completely empty.

I don't have any auto-reply turned on that I am aware of.

Has anyone seen this problem and can offer any suggestions? Thanks.

TMc

5 replies

by skdtech

Maybe they have their client setup to request delivery receipts instead of read receipts. If so the email server would be sending the receipt before you see the email. Should at least have some kind of message indicating receipt although it may only be the subject line.

by thomas.mccann

The subject line of the blank email is the subject line from the original email.

I don't believe this is a client set up problem as every person I send email to compalins about this problem. Again, the scenario is:
1) I send en email to person X
2) Person X replies and I see the full reply
3) Outlook replies to person X with a blank email.

by older mycroft

Sending an email direct from your online email account, without using Outlook ?

by thomas.mccann

Yes. If I try the same scenario using IE as my email client as opposed to Outlook, the problem does not happen. So, the problem certainly seems to be related to Outlook.

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