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outlook.exe application error

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7 replies

by ccollins

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yesterday I began to get the following error msg approx 2 1/2 minutes after outlook was opened and outlook would shut down.
The instruction at "0x3f999435" referenced memory at "0x00000000". The memory could nt be "read".
I tried to repair the installation. I have uninstalled outlook, powered down and reinstalled. I still get the same msg

7 replies

by shmaltz

The following MS KB articles might be in interest:
KB # Q174348 , or:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q174348
KB # Q173867, or:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q173867
KB # Q187259, or:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q187259
KB # Q193495, or:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q193495
KB # Q196677, or:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q196677
KB # Q262870, or:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q262870
Hope this helps. Remove all spaces when copying and pasting the URLs.

by hjs

Try this: Shut down outlook. Go to the c: drive\your profile\application data\microsoft\outlook and delete the .ost file. Relaunch outlook and recreate it. I have seen a bad ost file do this.

by ccollins

No .ost files found on my computer. I'm using w2k pro and outlook 2000, would this make a difference

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