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please help with exchange performance

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we have an exchange server that stored
all the mailboxes(we get our mail externally). We have pc that connect
to the exchange server that route all the
support email to the exchange server.
Somehow the support email caught in loop
and load the pc's harddrive and slow down the exchange server.
we finally clear the pc hardrive space and delete emai. But the exchange
server is still slow. One of the services
take forever to startup (Microsoft Exchange
Internet Mail Service). Pleasegive me some advice.

5 replies

by jb007

Check the IMS mail queues and make sure that they are clear. If there are a lot of emails in them you may have to stop and restart the IMS service.

There are numerous articles in technet that can help you troubleshoot IMS problems.

Check your event viewer for any obvious errors also It is the first place you should always look.

hope this helps,

jb

by volksjager

I have had a similar problem with the Internet Mail Service. After trying many things recommended on Technet etc, I resorted to a reboot and this cleared the problem. I also increased the RAM as Exchange certainly needs it. The more RAM the better.

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