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Pointsec Problem

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3 replies

by fificatz

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Hi, I have a laptop that I inherited from my last company which has Pointsec on, something happened the other day and a message came up saying the password database was corrupt and that I would have to use an old password, when I use the old password I get a message saying "Invalid login, password ok but user locked" What should I do please???? Any help would be greatly appreciated. Windows 2000 is installed on a HP Laptop.

3 replies

by Former member

If the password is ok it should let you in, if not then power down your computer and wait 15 seconds and then try again. But really get another hdd and load on XP and make sure you do not use Pointsec without reading up on the password issues.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

by fificatz

Hi, thanks for your 1st suggestion but it did not work.

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