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POP3 and Lotus Notes

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5 replies

by rlevesque

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First, for those stuck using Lotus Notes, I understand.... Getting something this simple to work should not take weeks.

Trying to access email through a POP3 client (Outlook or Outlook Express) - constantly getting the error "Unable to open mail file for USER/DOMAIN. File does not exist". Considering the user uses Notes at work every day, his file is there. The POP3 and SMTP server is one and the same. Its Release 5, and as usual, Lotus knowledge-base search comes up with 100 thousand documents on what was fixed in every release since 3.0.4.

Is there anyone out there that can shed some light on this simple issue??

5 replies

by [_rick_>

This may seem as a poor response, but I need to ask. Is the POP3 protocol found in the Server Tasks line, or has it been loaded via the Domino Console "LOAD POP3"?

by rlevesque

This is all relativity new to me. I do see, when starting the Lotus Notes Server, that during the start up in the console, you can see it stating POP3 service loaded. I do not have to type anything within the console to load POP3.

by [_rick_>

Verify that the user has a Internet Password in his Notes Person document (this is not the same as a user's NT Domain ID and Password, its independant)

Verfiy that the server document for POP3 is properly configured.

Verfiy that the client is properly configured.

For reference on POP3 configuration parameters view the Administrator Help file and do a search on these topics. All Domino help files are very precise and give step-by-step procedures on how to accomplish a task.

You also may want to try http://www.notes.net, they have links here that may interest you. One in particular will direct you to all of the Domino manuals in PDF format.

by rlevesque

Thanks, I appreciate the help. Now I can use POP3 to receive emails, and send to those within the email server itself. BUT, if I try and reply to an email that was from outside our domain, I get the error saying I cannot relay emails. So, atleast I can read them from home. Thanks - im getting there.

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