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Printing a word document shuts down the computer

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by hinode82

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I have a word document that I've been trying to printout. But whenever i try to print it, my computer imediately shuts down and restarts. Once I log back in I get this message that says it recovered from a serious error. The OS I'm using is WinXP SP2, and I'm using MS Office 2003 Std.

2 replies

by retro77

Does the same thing happen on other computers with the same doc?

Does the same thing happen on the same computer with other docs?

Is there a macro in the doc? Disable macros and see if you can open it.

Scan it for viruses also.

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