Printing outlook emails

I'm the IT person for my company and I get a lot of what I consider "why the hell are you asking me this" questions. But, I try to indulge them and try to get an answer to their questions. Now this one is bugging me as well because I went through the print and email options and nothing. I even went as far as to look this up in my trusty XP Office book and nada. So, here is my question. In Microsoft outlook (XP Pro) the individual want to print the email and have the .PDF attachment icon print with the email. I can't find an option to do that. On my computer when I print the icons do appear with the email. I compared both computer and I can not find any difference. Please help or I'm going to start drop kicking people.