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Printing Problems

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by g1

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When printing from my deskjet 694c. The problem that I encounter is one of trying to print certain documents that appear on my monitor in colour, but come out in black and white. This only happens on certain documents. Is there an easy way to resolve this matter.

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by avanhoose

What program are you trying to print from? If the program has the option, go to the File menu, choose Page Setup, and see if there are any "print in grayscale" or "print in black and white" options checked as the default for that document. If you dont find anything else there, chhose "Print" from the file menu and look for the same options.

Alternately, you if you have multiple drivers for the printer, try switching from one to the other (i.e. the PCL driver that is usually the default with HP's to the PS driver that also ships with them. Often particular programs, notably Adobe Acrobat and Pagemaker, print better with the PostScript driver.

If neither of these ideas work, post a reply...there are more things to check/try...

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