Question Locked

Problem receiving tasks in Outlook

0 helpful
6 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I use Outlook 2003 to assign and keep track of tasks in a small office network. Everything worked fine for quite a while until after a "Windows Update". Now when I send an assignment, the recipient gets the email but is unable to accept the assignment. A while back we had the same problem that was solved by removing the particular security update. The security update must have been automatically reinstalled. What I need to know is "which security update is the one that needs to be un-installed, and how do I keep it from installing again? Or, is there another way to correct this problem? Please Help - Thanks

6 replies

by bennett

I found the KB913807 update, not the KB892843. We removed it from a couple of our computers and all is working properly now. Thanks for your help! Scott

by justaboo1972

I was able to find the KB892843 update and successfully removed it on one of the pc's and the tasks feature was fully working for about a week. Then possibly due to another Microsoft update it stopped. I tried uninstalling the latest update but that didn't work. Then I read this blog however the pc in question did not have the 913807. Any other suggestions?

Also, does anyonn know if office 2007 has resolved this issue?

by robyn

After paying a tech person to come out to our offices and spending hours on the phone with Microsoft & my ISP, I finally came across a gentleman at Microsoft who gave me the REAL answer to our mutual problem! You simply close Outlook and remove the Outlook security update OLKINTLff and POOF! All your troubles are over! Just watch out for it trying to reinstall itself!

by jennyn

this hotfix was automatically installed by windows update, even though it only applies to Swedish versions of office. Removing it worked a treat... or as you said POOF!

On my system it was called OLKINTL (without the ff) didn't take note of the KB number.

This discussion is closed to new replies.