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problem starting MS Office 2003 applications

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6 replies

by mtnrunner

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When I start any of the office applications - Word, Excel, PowerPoint, Outlook - it starts the setup utility, I cancel it, get an error message, then the application opens up correctly. It used to open up correctly without any hassles. It still works, but its a nuisance. What happened? Thanks for any help.

6 replies

by Former member

It helps us if we knew the error(s) of a problem so that we have a better view of the situation.

Please post back if you have any more problems or questions.

by mtnrunner

"A required installation file Y1561403.CAB could not be found." and then asks for original installation CD. I suppose I could go find the CD, but I'm also wondering why this started happening when it worked fine previously.

by shhite

I have had this happen before and you are right if you reinstall office it will fix the problem. I could not pinpoint the cause at the time either but a reinstallation did fix the issue.

Shanon

by charliespencer

When you install Office with the default installation settings, many features are tagged as "Install on first use". That means they don't get installed until the first time you try to use them. I see this most frequently with Excel components, but each Office app has some pieces like this. Find the CD and stick it in the drive BEFORE you start an Office application. It will probably start trying to install automatically; cancel out of the install but leave the CD in. Then start an app; that should find the CD and install whatever piece it's looking for. Close the app, remove the CD, and restart an Office app. The prompt should be gone.

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