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Problem starting Photo Editor

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by Member 28842768

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When a client tries to start the Photo Editor. She gets an error message "No file format Information can be found in the Registry. She is running Office 2000 on a Windows 2000. Any recommendation would be highly appreciated.

4 replies

by ann777

I suggest that you reinstall photo editor. It is part of Office 2000.

Control Panel --> Add/Remove Programs --> MS Office --> Add/Remove Companents --> Office Tools --> Change Options --> MS Photo Editor --> Remove and then reboot.

Therepeat the process and re-add.

If that does not help, then manually set the file association back to photoed.exe using Windows Explorer and JPG file types.

by Member 28842768

Thank you for your reply. This was an access problem. Instead of having to reinstall the software. What I've done to resolve this is to add the user to the local machine as a power user. In addition I have added their network account in local machines Power Users Group.

by Member 28842768

Thank you for your reply. This was an access problem. Instead of having to reinstall the software. What I've done to resolve this is to add the user to the local machine as a power user. In addition I have added their network account in local machines Power Users Group.

This discussion is closed to new replies.