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Problem with Email address in contacts

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by rboyer 1 view

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I have import a list of email addresses to my contacts folder in Outlook 2002. When I create a message and hit the To: button, I can see the email address but it will not carry over to the message. Help!

3 replies

by stillatit

When you create a new email and hit the To... button in the message you SHOULD see a list of names, not email addersses. When you highlight a name and press the To -> button, the name moves to the To box on the right. It should transfer to the message when you click OK.

Take a look at the actual contact records, and make sure that the email address is in the correct field, and the caption to the left of the field says Email, not Email2 or Email3.

Good luck.

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