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Problem with POS system

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5 replies

by jbeaucaire

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I have a MS POS system that is not functioning correctly. I does the authorization on the Credit Card okay & gives me an auth code. But at the end of the day when I am trying to close out the register and all the transactions it doesn't total up correctly.

Any help would be most appreciated.

5 replies

by bfilmfan

That appears to be an issue with the POS software. The vendor's technical support should be able to resolve it.

by douglasb

These machines require occasional firmware upgrades, which tech support for the equipment can do. As mentioned above, call tech support, I'll bet you need a upgrade. They run you through it and it is fairly painless and quick.

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