Question Locked

Program keys on disc recovery

0 helpful
6 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I recently crashed the 3rd (yes 3!) hard drive and finally found a recovery utility software to be able to retrieve programs, etc. I have lost so many files! I want to recovery and reinstall my Adobe Suite that i downloaded and have no clue what i can need to save from the OLD drive to accomplish this. Any suggestions or information is greatly appreciated!
Kate

6 replies

by w2ktechman

allow you to re-download the application.

As for the files, it all depends on how the HDD's died. You mention 3 here, so I am assuming that there is another problem all together. May I suggest a new power supply, or adding a UPS to your system to clean out the power?

Back on topic. If your HDD's died mechanically, the only data recovery will be through specialized recovery service.

But it sounds like you either have a lot of spyware/virus or bad power and your drives are failing. If it is from virus or spyware, the data should be intact, although it may be infected.

If they were damaged from low voltage, you may be able to use Spin Rite to recover your data.

by thumbsup2

All you want to rescue is the Adobe file that you downloaded. You can't simply copy program files from one hard drive to the other. You need to install the programs on the 2nd drive so that it sets the appropriate registry keys. So, just go after the download. You can rescue all your data files (letters, documents, spreadsheets, PDF files, pictures, etc....), but don't try to rescue the program files themselves.

Crashed 3 of 'em huh? You should be a Pro at reinstalling the operating system and programs that you use by now. If the drives are crashed, how do you know this software will be able to read from the defective drive?

by dbk.kate

Thank you for the responses! I thought additional information about the 3 crashes would help you sleep at night LOL.
You are correct in the reason. I did NOT have a back up power supply attached to my pc and we were having a little more than serious issues with electricity in my home. I do now and installed the APC ups right after the second crash. The third was due to a software program that i downloaded to create a drive image and something else went wrong. However, when replacing the drives, i never got past the OS re-install or the essential programs re-install so i did lose a lot of data in email programs. I learned a HUGE lesson through all of this (tough to swallow for someone who has more than adequate pc experience and should know better than to try to take short cuts!)
As for the recovery process... i assure you i KNOW what i am doing there! LOL The drives have all been readable through my ide to usb hardware and a recovery program that i found through a simple search. I will tell you that those people that are paying thousands of dollars to have someone retrieve their files, etc. are screwing themselves by not having this wonderful software tool. It is a little complex, but it DOES retrieve the data. Learning the software is the bigger hurdle though!
Thank you again. i was actually headed to simply retrieve the whole program from the crashed drive and make yet another mistake! I am a dork sometimes, but a smart dork when i take my time!
Kate
by the way, Adobe amazingly has no record of my purchase at this time. i will continue to pursue the contact with them though.

by 1bn0

Curious as to what program you found so usefull.

by older mycroft

Like Gmail, Hotmail, Yahoo (yeuch!!!) you'll probably be able to find the licence and activation serial number in an email from Adobe Support.

That way they would have difficulty not tracing your purchase!

This discussion is closed to new replies.