Software

Ask something
Discussion Locked

Quickbooks R1 and Windows XP

0 helpful
2 replies

by renee8653

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
How do I get Quickbooks R1 to load onto Windows XP. I have followed the harddisk installation instructions(found on the quickbooks site) and I am getting a error telling me that the installation has an unexpected error and terminates.

2 replies

by dklippert

In some cirumstances the Java Virtual machine needs to be installed.
From Intuit:
"Note: If you do not have Java Virtual Machine installed on the system where you are installing QuickBooks, you will need to install it for QuickBooks to function properly on Windows XP. Java Virtual Machine is available as a download.

To see if you have Java Virtual Machine already on your system, search your system for the file msjava.dll. It should be located in either the Windows\System32 or the Winnt\System32 directory. "

For directions on how to find it, go to:
http://www.microsoft.com/java/

(There are no spaces in the URL)

by renee8653

I did have the msjava.dll file.
I spoke to a Intuit representative and they basically told me that there are serious problems with Quickbooks 2001 and XP and could only recommend that I spend another $200-$300 on Quickbooks 2002. I would really enjoy hearing another answer as the client that I am working with has already invested an immense amount of money on a new computer and assistance.

This discussion is closed to new replies.