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RAS

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by dweideman

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We have a ISDN connection at the office. Trying to connect from home is a problem. You can hear that the number is dialled but we get an error message that says: Error 768 Remote computer did not answer. The RAS server is a NT4.0 server with RAS service installed. One port for incoming calls and one port for outgoing calls. Ras service started. Are there another setting on the server we should look at?

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by curacao_dejavu

What's is the OS of the homecomputer ?
In general, check if the RAS is enabled to accept incoming calls, the order of the protocols that the RAS checks first (tcp/ip, etc), does the RAS assign a ip adress or will the client provide the ipadress, what's the RAS authentication method (clear text, winnt challenge response). (all the options are avaible by; r-klick networking neighborhood, properties, services , remote access service, properties, just walk through the screens.)
Also maybe the handshaking doesn't go well, make sure that the 2 modems are compatible.

regards,

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