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recognizing html in outlook 97

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by mwogaman

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anyone heard of third party software or fixes/patches to allow one's outlook 97/ exchange 5.5 to recognize html e-mail? we have an animated logo we'd like to attach to our outgoing emails and when we send it interoffice, we don't get the animation or even the logo. just an atached ".gif" file. (i know outlook express beta version 6 does it but i'd rather not install it on everyone's machine now.)

thanks

5 replies

by brian

I don't know of any programs but have a couple thoughts/ideas.

1. You could write emails using a word template that contains the HTML to display the logo. Then save the file as HTML and attach it to the email. It would require a click to open but everything (text and logo) would then be on one page.

2. Isn't this really for your customers? Internally who cares if the logo doesn't load? Everyone internally knows what the company logo looks like,right. If someone internally really NEEDS THIS FEATURE, upgrade their machine.

Hope this helps.

by mwogaman

Already tried this option...doesn't work. For some reason using a Word template causes a one minute delay when opening a new message to send and then a one minute delay when sending the email. All the while this is happening the machine is "frozen" until the action is complete. I have sent the word template out to other outside our office and it doesn't display even display the logo. It displays as a bunch of lines on the left side of the email. Not too mention if "others" outside don;t have the right s/w, then it won't display correctly anyway.

I am looking at upgrading software, but it's obviously a cost we don't "need" to incur now, especially just to get animated logos! Apparently Outlook Express ver 6 (beta) works but I'mnot so sure I want to go around to everyone's machine now and d/l beta versions.

Thanks though - both great suggestions! I'll keep looking as time permits.

by mwogaman

thanks...your advice really didn't help me - it takes a minute to open a new (blank) message to write and then a minute to send. and since your machine is "locked" up while the process occurs, it is not worth the time in my book. what's more, noteveryone sees the animated logo - they have to have the right s/w.
Happy New Year

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