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Remote desktop problem on Windows XP

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by markus1321

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My remote desktop connection failed without warning several days ago and has not come back since. It was working fine for months and then stopped. We connect from one of our locations to another through the remote desktop, so it is vital to our workflow. I checked to make sure the ip on the host hadn't changed, and I've done every other check to make sure it is set up as it should be. As far as I can tell, nothing has changed except the same setup now is not functional. Now I get the error message: "The client could not connect to the remote computer. Remote connections might not be enabled or the computer might be too busy to accept new connections. It is also possible that network problems are preventing your connection. Please try connecting again later. If the problem continues to occur, contact your administrator."
Any ideas? Help would be much appreciated.

10 replies

by thedan

I am encountering this exact problem as well. My only guess is that one of the recent Windows Updates killed it, since so far I'm only having this problem on PCs that have been recently updated. I've compared all the related settings I can find to other PCs that are working properly and can find no difference. While I'm happy to have found this post, it was after an hour of searching for an answer other than "try again at a later time" from the help file and the MS technet site. I would also appreciate help in this matter.

by 1bn0

WIndows update likes to turn on the firewall. Defaults to almost everything not allowed.

Kept getting thesame problem at work until we disabled Windows Updates through Group Policies.

by thedan

Most of the working computers still have all the default settings, other than the "allow others to connect remotely" checkbox, under which I even added myself as an allowed user in case Windows decided that being in the admin group wasn't enough. I can see the computer in every other way from remote locations; but RDP just won't go through. I've tried many combinations of settings, both with the firewall on and off. The most annoying thing is that I haven't figured out which update might have hosed it, if an update is to blame.

by lmclaughlin

I have a newtork of 40 PCs all running windows XP pro. All of them except one allows remote connections. I have one problem PC that keeps telling me that it could not connect to the remote computer. THe Firewall is turned off, remote is turned on, terminal services is running. Port 3389 is listening. HELP!

by kpaubel

All of the pc's work just fine except one. Identical situation and have been searching for a solution for some time.

by sue t

remote desktop was recently updated so something you might try is to uninstall it and reinstall the previous version. It also seems to me that when I updated it I was asked whether or not to allow connections to/from computers running older versions. I'm sorry I don't remember if that was at the server or the workstation. The icon for the new version doesn't look exactly like the previous version so you might also look and see if the icon on a computer that is still connecting looks identical to the icon on the computer that isn't.

by jpierce

Check out your routers and make sure theres a static ARP for the ip to the server - it took me 2 weeks to figure it out..

you can look @ my post on google groups and see how much help I got from forums...

by john.kirk

I've the same problem - can connect to all three other PCs and the server on the same network, but one PC where it was working fine has now stopped. No firewall and port is open. I can connect from the server to other PCs but not the one with the problem. I get no error message, it just returns to the RDC dialogue box. We have a 2Wire Router. Any help apprciated.

by slayer_

You guys have tried turning off firewalls from anti viruses AND you have tried restarting these computers right?

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