Software

Ask something
Discussion Locked

Removing Microsoft Word 2000 SR-1

0 helpful
9 replies

by taysey22471

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I installed Microsoft Word 2000 onto my computer. Then I installed the Word 2000 SR-1 patch. I started having problems with Word, so I uninstalled it. The SR-1 patch did not uninstall. When you go to Add/Remove Programs, it WILL NOT remove it.And I cannot reinstall Word 2000 with this patch still on there. It keeps telling me that the patch package could not be opened. And keep in mind that this happens when I try to install Word 2000. I have looked everywhere for the SR-1 file to delete it or something, but have had no luck. Can someone please help me to get this stupid patch off of my system so I can reinstall Word 2000? Thank You!

9 replies

by thechas

Check the download section of MS website. there are some tools posted to aid in removing Word and Office. I haven't tried them myself, so I don't know how effective they are.

If they are not on the download page, you may need to go to the Office page first.

by bishopca

The service releases are uninstallable - sort of. Uninstall Word, yes the whole thing. Then reinstall Word but not the service release.

p.s. Microsoft has caught heat about this one in the past.

by taysey22471

Been there! Done that! Except when I uninstalled Word, the SR-1 patch is still there. That is my problem. And I cannot reinstall Word.

by md_hashim

Have you tried the MS Office upgrade/remove components? Just run MS office setup - it will detect all the office components from the options you should be able to remove the SR.
I had done a similar thing sometime ago...
Hope this helps.

This discussion is closed to new replies.