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Repairing PDFs

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7 replies

by bnajm

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A user is trying to open up a scanned file. We scan our files and the hardware is set up to create pdf files. So we have a huge directory with tons of pdfs. The users then click on the pdfs and can read the information. But just today, one file would not open with Adobe Acrobat or Adobe Acrobat Reader. The error message says "There was an error opening this document. Could not repair file."
Any idea how I would be able to repair it?

7 replies

by don christner

Sounds like a data corruption on the harddrive. Either scan it back in or recover it from a backup tape.

Don

by jacmari

Did you try checking the links? Not too sure what else can be done. Try looking at Adobe's website Support Knowledge base... you're able to type in the error message itself, and usually a solution will be there.

by mike (from canada)

run Scandisk.exe for DOS or scandskw.exe for Windows. make sure that through scan is selected and then begin scanning the disk. If you find no errors after you scan it then a DLL file may be corrupted or your computer might have a virus. I recommendpatching bad sectors (from scandisk), backing up your system, and reinstalling your scanner software and reinstalling acrobat reader.

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