Software
Could please help me to fix this problem. This the error message I get Program: D:/Setup/hpzwup01.exe abnormal program termination. it wont let me download my HP Printer this is what happens to it.Please help to resolve error message.
Thank You Jeannie
by jeanniemrc Accepted solution
by ngruloos Accepted solution
Hi Jeannie,
please proceed with the following suggestions.
- copy the content of the cd on a local folder
- change the temporary user environment variables to c:\temp (make sure the folder exists), this is in control panel->system->advanced tab->environment variables
- make sure you have an administrator user and run again the hpzwup01.exe file.
If you get an error log file or application events logs, post it here.
Cheers,
Nico.
by lookinaround Accepted solution
I just had the same problem (nice of HP not fix the error still 2 years later!)
In my case, the problem relates to the firewall. The original HP install file my abort or hang if your firewall is blocking it! Two options:
1) You can either disable your firewall when you install (but i didn't want to take that risk) OR
2) At the beginning of Setup, when it recommends you allow it to check the internet for updates, SAY NO!!! Then the install should complete and THEN you do Programs->HP and look for HP Update to do the update AFTER the install (not as part of the install!)
Hope that helps someone else. Worked for me!
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